Privacy Policy

What we collect

When you request an audit we collect the name, business name, phone number, and any notes you send us through the form on this site. We do not ask for payment details or sensitive personal information through this website.

How we use it

We use what you send us to contact you, schedule your audit, and prepare for it. We do not sell your information, and we do not share it with anyone outside Soteaux except service providers that help us store records and send messages on our behalf.

Text messages

Some businesses that run on the Soteaux platform send appointment confirmations, scheduling updates, and invoice reminders by text. You only get these messages if you opt in — by checking the consent box when you submit your number through a booking form on this site or a form powered by Soteaux, or by telling the business over the phone that you'd like texts.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help.

We do not share your mobile number or your consent to receive texts with third parties or affiliates for their marketing purposes. The only exception is the service providers that deliver messages on our behalf, and they can't use your number for anything else.

How long we keep it

We keep submissions for as long as we have a business reason to, and then we delete them. You can ask us to delete your information at any time.

Cookies and site data

This site uses only the basic data needed to load pages and understand general traffic. We do not run advertising trackers.

Contact

Questions about this policy, or a request to see or delete your information? Email seth@soteaux.com.